Digital Solutions Consultant
ServiceNow CSA Certified

I'm Debbie Mest.

I bring a practical, user-focused perspective to ServiceNow, built on years of experience in digital design and business support.

Debbie Mest

About Me

I'm a Digital Solutions Consultant with over 20 years of experience in web design, administrative support, and business operations. In 2025, I earned my ServiceNow Certified System Administrator (CSA) certification. I'm continuing to build my skills through client projects, demo work, training, and hands-on learning.

What I bring to ServiceNow is a mix of technical, design, and business experience. My background in web design and user testing has taught me to think about how things work from the user's perspective, while my administrative experience helps me understand requirements and business processes.

Throughout my career, I've designed and tested websites, including hand-coding and working with content management systems, supported clients, and learned new software and applications. This experience provides a strong foundation for ServiceNow, particularly in configuration, usability, and portal testing. I also have hands-on experience using AI tools to work more efficiently, create content, and support platform-related tasks.

As an independent consultant and Vice President of MOGE Consulting Company, I'm particularly interested in projects that bring together my ServiceNow skills, design background, and interest in AI and accessibility. I'm currently open to contract, part-time, short-term, and long-term opportunities.

Skills

ServiceNow

Service Catalog Variables User Criteria UI Policies UI Actions Service Portal

Web Design

HTML CSS WordPress Bootstrap Responsive Design Accessibility User Testing

Graphic Design

Adobe Creative Suite Adobe Express Canva Web & Social Media Graphics

AI

ChatGPT Claude Gemini Prompt Writing Content Creation

Business & Administrative Support

Microsoft 365 Google Workspace QuickBooks Data Documentation Organization

Testimonials

“Debbie Mest has served as the manager of two websites for 15 years. During that time she continues to provide incredibly valuable guidance and feedback. She has secured the services of host companies for the websites, edited several Wickipedia pages, vastly increased a positive presence on social media for me. She is very dependable, an excellent writer, a skilled technician and brilliant designer. I have worked with Debbie for so long because I trust her instincts and skills without question, and because she is so very good at her job.”
Steven Libman The Libman Group
“Debbie provided web design services for our nonprofit organization for the last several years. She shared valuable insight into the web design process, and I appreciated her creativity and innovation. She consistently followed up with timely feedback, and she always asked for approval before proceeding. The final outcome for each step was better than what I expected or imagined. I would highly recommend her services!”
Katie Kelly Camp Kinneloa
“Debbie Mest built and maintained the website for the local elementary school non-profit foundation. Not only did the website look remarkable improved, it facilitated several things: families' knowledge of events (including calendars to subscribe to), access to information (clear pages and sections that easily linked to one another), and financial contributions. Financial information became transparent AND it became much more user-friendly to donate. Debbie's work is timely and seamless.”
Jen G RHES Foundation
“Debbie's professionalism, efficiency, experience, and responsiveness made her the perfect partner to work with on design and maintenance of my websites.”
Erin Nissen Castelloe, M.D. Pharmaceutical Medicine Consultant
“Debbie designed a very professional website for my company in a short time. She guided me through the process from start to finish and made sure that I was completely satisfied with every detail before taking the website live. She was able to successfully trouble-shoot issues with my hosting company and has continued to patiently guide me through the process of editing my own text on my site.”
Patricia A Elder Law Attorney
“MOGE Web Services did an incredible job with our logo refresh and website redesign. They are knowledgeable in creative design and web development, as well as flexible and collaborative partners to work with.”
Ellen Liu The Butterfly Children Fund Board